PRIEST LONDON LTD operates the website fioriano.com
This privacy policy tells you how we collect, process and protect your personal data when you use our website or our services.
By using our website, you confirm that you have read and understood this privacy policy.
1. Company information
PRIEST LONDON LTD
Company number: 17139963
Correspondence address: 16 Poppy Meadows, Wilkinson Drophadleigh, Benfleet, United Kingdom, SS7 2FA
Email: info@fioriano.com
Website: fioriano.com
2. Personal data collected
We collect information that may identify you directly or indirectly, including:
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Contact details: Name, billing and delivery address, telephone number, email
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Financial information: Payment method, card details, account information
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Account data: Username, password, preferences
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Transaction history: Orders, returns, wish lists, basket
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Communication: Contact with our customer service
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Technical data: IP address, browser type, device
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Usage data: Interactions with and visits to our website
3. Data sources
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Directly from you (e.g. when creating an account, ordering, contact forms)
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Automatically through cookies and technical device information
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From service providers (payment, shipping, analytics)
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From partners or third parties with your express consent
4. Use of data
We use your data to:
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Provide and improve our services
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Process and deliver orders
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Personalise your shopping experience
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Send marketing information and promotions (only with consent)
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Ensure security and fraud prevention
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Provide customer service efficiently
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Meet our legal obligations
5. Data sharing
Your data may be shared with:
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Shopify and external service providers (IT, logistics, analytics, shipping)
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Marketing partners for targeted advertising
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Third parties with your express consent
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Subsidiaries or affiliated companies
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Authorities, to the extent required by law
6. Hosting
Our website is hosted by Shopify, which may also process your data internationally. Shopify may also act as an independent controller for certain data processing operations.
7. Third-party links
Our website may contain links to external websites. We accept no responsibility for the privacy practices of those third parties.
8. Children’s data
Our services are not directed at children. We do not knowingly collect data from minors. If, as a parent or legal guardian, you discover that your child’s data has been collected, please contact us immediately.
9. Data security and retention period
We use appropriate security measures, but we cannot guarantee absolute security.
The retention period depends on legal requirements and business needs (e.g. account management, litigation).
10. Your rights (UK GDPR)
Depending on where you live, you have the following rights:
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Access, rectification, erasure or portability of your data
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Objection to or restriction of processing
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Withdrawal of consent you have given
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Refusal of advertising or data sharing
To exercise your rights, contact: info@fioriano.com
11. Complaints
If you have questions or complaints, you can contact us directly or contact the supervisory authority for data protection, the Information Commissioner’s Office (ICO).
12. International data transfers
Your data may be transferred outside the United Kingdom. We ensure that in such cases standard contractual clauses or other safeguards provided by law are applied.
13. Changes to this privacy policy
We reserve the right to update this privacy policy. New versions will be published on this site, including an updated date.
Contact
PRIEST LONDON LTD
Company number: 17139963
Correspondence address: 16 Poppy Meadows, Wilkinson Drophadleigh, Benfleet, United Kingdom, SS7 2FA
Email: info@fioriano.com
Website: fioriano.com
After-sales service: Monday to Friday, 8:00–16:00 (excluding weekends and public holidays)
Preferred contact: by email
Response time: within 24 hours
